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LendingTree VA Loans Review – Charlotte Observer


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If you’re shopping for a mortgage, finding a lender can be overwhelming and time-consuming. Using a platform like LendingTree can simplify the process. You can fill out one form and receive quotes from multiple lenders. LendingTree partners with several lenders that offer U.S. Department of Veterans Affairs (VA) loans, so you can purchase a home without a down payment or private mortgage insurance (PMI).

 

LendingTree VA Loans Overview

  • Quickly and easily compare loans
  • Strong customer reviews
  • Lower credit score requirement
  • Not a direct lender
  • Gives your contact information to partner lenders
  • Fees and rates vary by lender

LendingTree is an online marketplace, not a lender. When you submit your information, it connects you to its partner lenders, making it easier to shop around and find the best interest rates and terms.

The company gets very high ratings from customers. Users frequently praise the ease of the platform and quick responses from customer support.

LendingTree has many lending partners, and some have relatively low credit score requirements. Through a LendingTree partner, you could qualify for a VA loan with a score as low as 600, while other companies tend to require much higher scores.

Although LendingTree can help you quickly and easily compare loan options, LendingTree isn’t a direct lender. Interest rates and fees can vary by partner lender. And when you submit your information, LendingTree sends it to its partners, so you can expect many emails and phone calls from those companies.

LendingTree’s Services

LendingTree is an online lending marketplace. Through its platform, you can view loan offers from mortgage lenders, auto loan companies, credit card issuers and more. Through its mortgage segment, homebuyers can get quotes for conventional loans, Federal Housing Administration (FHA) loans, jumbo loans and VA mortgages. Comparing VA loan rates can help you find the most competitive rates available.

What they offer

LendingTree allows customers to compare rates on VA loans from leading lenders, including Mutual of Omaha Mortgage, AmeriSave, North American Savings Bank (NASB) and more.

With a VA loan, you can qualify for up to 100% financing, eliminating the need for a down payment. Unlike conventional loans, VA loans don’t require PMI, but there may be a funding fee as high as 3.6%. Loan terms can range from 15 to 30 years.

Rates on VA loans tend to be lower than those on conventional or FHA loans, so if you’re eligible for a VA loan, they can be a smart choice.

Besides purchase loans, homeowners can also use LendingTree to find cash-out refinance options.

What they don’t offer

LendingTree isn’t a direct lender, so it doesn’t approve your loan application or service any loans. After giving you rate quotes, it will direct you to a mortgage lender that will handle your application and assist you through the home purchase process.

Requirements for a VA Loan

To qualify for a VA mortgage through LendingTree’s VA lenders, you must meet the following VA guideline for loan eligibility:

  1. You or your spouse must have:
    • 90 consecutive days of active military service during wartime
    • 181 days of active service during peacetime
    • Served more than six years with the National Guard or Reserves
    • Surviving spouses of military members that died in the line of duty or as the result of a service-related disability can qualify for VA loans. If you remarried, you are not eligible.
  2. You must have a certificate of eligibility (COE) from the U.S. Department of Veterans Affairs to take advantage of the VA loan benefit

VA borrowers can only use VA mortgages to purchase real estate that you intend to use as a primary residence. Minimum credit score and debt-to-income (DTI) ratio requirements vary by lender. In general, you’ll generally need a score of 600 or higher, and a DTI ratio under 50%.

LendingTree Credentials

LendingTree is a well-known company that has been in operation since 1996. Since its inception, LendingTree has expanded to connect customers to a wide range of financial products, including mortgages, student loans, credit cards and insurance.

Licenses and Registrations

LendingTree is not a lender; instead, it’s a marketing lead generator that helps borrowers find the right lender for them. It is a duly-licensed mortgage broker as required by law.

Awards and Certifications

Previously, LendingTree has won awards for its innovative platform and customer experience. It was selected in 2016 as the best third-party lead generator at the Leads`Council LEADER Awards.

Third-Party Ratings

Because it’s not a bank or lender, LendingTree has not been rated by credit rating agencies like Weiss Ratings or Bauer Financial.

Regulatory or Legal Actions

In the financial and technology — fintech — industries, it’s not uncommon for companies to deal with lawsuits or regulatory actions.

Like other major fintech companies, LendingTree has faced these issues. Most recently, a class-action lawsuit was filed against LendingTree in August 2022. It alleged that LendingTree failed to safeguard customer information.

 

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LendingTree’s Accessibility

LendingTree has multiple customer service options, as well as robust educational materials and frequently asked questions.

Availability

LendingTree’s customer support team is available during the following times:

  • Monday through Thursday: 8:00 a.m. until 9:00 p.m. EST
  • Friday: 8:00 a.m. until 8:00 p.m. EST
  • Saturday: 10:00 a.m. until 7:00 p.m. EST

Contact Information

You can reach LendingTree through a secure messaging platform or phone. To contact customer service, call 800-813-4620.

User Experience

LendingTree allows you to create an online account to request quotes for financial products and to get tips for managing your money. However, you cannot manage your mortgage through its platform. Instead, you will have to work with the lender that issues the loan to make payments or view loan statements.

Limitations

LendingTree does not offer in-person assistance, so if you want to meet with a loan officer, you may want to work with a local bank or credit union.

If you take out a loan through one of LendingTree’s partners, LendingTree doesn’t originate or service the loan. It only connects you to its partner lenders.

LendingTree’s Customer Satisfaction

Although LendingTree isn’t a lender, it has positive reviews from customers.

Customer Complaints

LendingTree has a TrustScore of 4.6 out of five based on over 11,000 reviews, putting the company in the “excellent” category. Customers highlighted the quick loan process and responsive customer service.

Third-Party Ratings

LendingTree is accredited by the Better Business Bureau and has an A+ rating.  Because LendingTree is an online marketplace rather than a lender, it was not included in JD Power’s mortgage satisfaction studies.

LendingTree FAQ

Who’s eligible for a LendingTree VA loan?

To qualify for a VA loan from one of LendingTree’s partner lenders, you must meet the U.S. Department of Veterans Affairs’ requirements for VA loans, have a certificate of eligibility and plan on using the loan to purchase a primary residence.

What is the interest rate for LendingTree loans?

When we looked up rates on VA loans for a borrower with excellent credit in Orlando, Florida, the rates were as low as 4.59% APR for a 30-year, fixed-rate loan. However, rates on LendingTree VA loans vary by lender, location, desired loan amount and your credit history.

What is the minimum credit score for a VA loan?

Each of LendingTree’s partners has its own criteria for credit scores. However, some of LendingTree’s partners will accept scores as low as 600. In general, the higher your credit score, the more likely you are to qualify for a loan and get a competitive interest rate.

How does LendingTree work?

LendingTree is an online marketplace that allows people to submit one form and get quotes from multiple lenders. If you decide to move forward with a particular mortgage, LendingTree will direct you to the lender’s site, and you’ll complete the application and underwriting process through the lender.

If you take out a loan through one of LendingTree’s partners, LendingTree receives a commission or fee from the lender.

How We Evaluated LendingTree’s VA Loans

To find out how LendingTree’s VA loans compared to other lenders, we compared it to 20 other mortgage companies and online marketplaces. We evaluated each company based on their available rates, fees, repayment options, customer service ratings and other benefits. We particularly focused on each company’s origination fees, funding fees and APRs.

Summary of the LendingTree VA Loan Review

If you’re shopping for a VA loan and aren’t sure where to start, LendingTree can be a helpful platform. You can submit your information and receive quotes from multiple leading lenders so you can find the lowest rates possible.

Just keep in mind that LendingTree doesn’t work with all lenders, so it can still be worthwhile to do some research on your own. You can use our list of  the best VA loans to get started.

Kat Tretina is a personal finance writer and certified student loan counselor based in Orlando, Florida. She has written about debt repayment, investing, and insurance for The Huffington Post, Business Insider, Credit Karma, and more.



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